New in Book LoversShipping Policy
Last updated: October 28, 2026
At Noah Commerce, we do not stock mass-produced apparel. Our embroidered products are made specifically for you after your order is placed. We take pride in creating quality products with care and shipping them as quickly as possible.
Below you will find everything you need to know about how we process, ship, and deliver your order.
1. Order Processing
Because each product is made especially for you after your order is placed, a short production period is required before shipping.
Production Time
1–3 business days, Monday through Friday, excluding weekends and U.S. federal holidays.
During holidays or periods of unusually high order volume, production may take slightly longer. If a significant delay occurs, we will notify you by email.
2. U.S. Shipping Rates & Delivery Times
We ship throughout the United States using trusted carriers, with tracking on every order. We also ship worldwide: see International Shipping below.
🚚 Free Standard Shipping
Free Standard Shipping is automatically applied to all U.S. orders of $75.00 or more.
| Shipping Method | Shipping Time | Shipping Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | $4.71 (FREE on orders of $75+) |
| Ground Shipping | 3–5 business days | $9.83 |
| Express Shipping | 2–3 business days | $18.56 |
Estimated Total Delivery Time
Total delivery time consists of production time plus the selected shipping method.
| Shipping Method | Estimated Total Delivery |
|---|---|
| Standard | 6–11 business days |
| Ground | 4–8 business days |
| Express | 3–6 business days |
Business days do not include weekends or U.S. federal holidays.
Please note that delivery estimates begin after production has been completed.
Remote U.S. Destinations
Delivery takes longer than the times above for orders shipping to:
- Alaska (AK) and Hawaii (HI)
- Puerto Rico (PR), the U.S. Virgin Islands (VI) and Guam (GU)
- APO, FPO and DPO military addresses (state codes AA, AE and AP)
U.S. shipping rates apply to all of these destinations, including free Standard Shipping on orders of $75 or more. Please allow extra time if you are ordering for a birthday or holiday.
3. International Shipping
We ship worldwide. International orders arrive in about 10–15 business days after production.
| Destination | Shipping Time | Shipping Cost |
|---|---|---|
| Europe and Canada | 10–15 business days | $9.99 for the first item, $5.00 for each additional item |
| All other countries | 10–15 business days | $9.95 for the first item, $3.95 for each additional item |
Including production, international orders take about 11–18 business days in total. Free Standard Shipping applies to U.S. orders only.
Your country may charge import duties or taxes when the package arrives. These are not included in our prices or shipping rates.
4. Order Tracking
Once your order has been produced and shipped, you will receive a shipping confirmation email containing your tracking link.
Please allow 24–48 hours for the carrier to scan the package and update its tracking information. You can follow the shipment using the link in your shipping confirmation email.
5. Address Changes
Please review your shipping address carefully before placing your order.
If you need to update it, contact us as soon as possible at cs@noahcommerce.com.
Address changes can only be made before production or fulfillment begins. Once production or shipping has started, we may no longer be able to modify or redirect the order.
If an order is returned because the customer supplied an incorrect or incomplete address, additional shipping charges may apply for reshipment.
6. Lost or Missing Packages
If tracking indicates that your package was delivered but you cannot locate it, we recommend that you:
- Check around your delivery location, mailbox, porch, garage, and other safe areas.
- Ask household members or neighbors whether they accepted the package.
- Contact your local carrier office using the tracking number.
- Wait 24 hours, as some carriers scan packages shortly before final delivery.
If the package is still missing, contact us with your order number and tracking details. We will gladly assist you in working with the carrier. Packages the carrier has confirmed as delivered are not eligible for a refund or replacement.
7. Damaged, Defective, or Incorrect Orders
We want every customer to receive exactly what they ordered.
If your order arrives damaged, defective, misprinted, incorrect, or incomplete, please contact us within 30 days of delivery.
Please include:
- Your order number
- A brief description of the issue
- Clear photos of the product
- Photos of the shipping packaging, when applicable
After reviewing your claim, we will send a free replacement or issue a full refund. In most cases you will not need to send the item back.
8. Multiple Shipments
Orders containing multiple products may arrive in separate packages because different products may be produced at different fulfillment facilities.
If your order is split into multiple shipments, each package may receive its own tracking number. A partial delivery does not necessarily mean that an item is missing.
9. Shipping Delays
Although we strive to meet every estimated delivery date, delays may occasionally occur because of circumstances beyond our control, including:
- Severe weather
- Carrier delays or peak holiday volume
- Natural disasters
- Customs processing
- Supply-chain disruptions
- Other unforeseen events
Delivery dates are estimates and cannot be guaranteed.
10. Returns & Refunds
For complete information about returns, exchanges, refunds, and replacements, please review our Returns & Exchanges Policy.
Because our products are made to order, we accept returns only for items that arrive damaged, defective or incorrect. Orders can be cancelled within 1 hour of being placed.
11. Need Help?
Our customer support team is happy to assist with questions about your order.
Noah Commerce LLC
225 S Main St
Buffalo, WY 82834
United States
Registered office:
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: cs@noahcommerce.com
Phone: +1 (307) 487-7697