Shipping Policy
Last updated: July 26, 2026
At Noah Commerce, we do not stock mass-produced apparel. Our print-on-demand products are made specifically for you after your order is placed. We take pride in creating quality products with care and shipping them as quickly as possible.
Below you will find everything you need to know about how we process, ship, and deliver your order.
1. Order Processing
Because each product is made especially for you after your order is placed, a processing and production period is required before shipping.
Processing and Production Time
| Product Type | Processing Time | Production Time |
|---|---|---|
| Simple Print / DTG | 1–3 business days | 3–5 business days |
| All-Over Print (AOP) | 1–3 business days | 5–7 business days |
Business days are Monday through Friday, excluding weekends and U.S. federal holidays. During holidays or periods of unusually high order volume, processing or production may take slightly longer. If a significant delay occurs, we will notify you by email.
2. U.S. Shipping Rates & Delivery Times
We currently ship throughout the United States using trusted shipping carriers with tracking on every order.
🚚 Free Standard Shipping
Free Standard Shipping is automatically applied to all U.S. orders of $75.00 or more.
| Shipping Method | Shipping Time | Shipping Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | $4.95 (FREE on orders of $75+) |
| Ground Shipping | 3–5 business days | $9.95 |
| Express Shipping | 2–3 business days | $19.95 |
Estimated Total Delivery Time
Total delivery time consists of production time plus the selected shipping method.
| Shipping Method | Estimated Total Delivery |
|---|---|
| Standard | 6–11 business days |
| Ground | 4–8 business days |
| Express | 3–6 business days |
Business days do not include weekends or U.S. federal holidays.
Please note that delivery estimates begin after production has been completed.
3. Order Tracking
Once your order has been produced and shipped, you will receive a shipping confirmation email containing your tracking link.
Please allow 24–48 hours for the carrier to scan the package and update its tracking information. You can follow the shipment using the link in your shipping confirmation email.
4. Address Changes
Please review your shipping address carefully before placing your order.
If you need to update it, contact us as soon as possible at [email protected].
Address changes can only be made before production or fulfillment begins. Once production or shipping has started, we may no longer be able to modify or redirect the order.
If an order is returned because the customer supplied an incorrect or incomplete address, additional shipping charges may apply for reshipment.
5. Lost or Missing Packages
If tracking indicates that your package was delivered but you cannot locate it, we recommend that you:
- Check around your delivery location, mailbox, porch, garage, and other safe areas.
- Ask household members or neighbors whether they accepted the package.
- Contact your local carrier office using the tracking number.
- Wait 24 hours, as some carriers scan packages shortly before final delivery.
If the package is still missing, contact us with your order number and tracking details. We will gladly assist you in working with the carrier. While we will do our best to help, we cannot guarantee a refund or replacement for a package the carrier has confirmed as correctly delivered.
6. Damaged, Defective, or Incorrect Orders
We want every customer to receive exactly what they ordered.
If your order arrives damaged, defective, misprinted, incorrect, or incomplete, please contact us within 30 days of delivery.
Please include:
- Your order number
- A brief description of the issue
- Clear photos of the product
- Photos of the shipping packaging, when applicable
After reviewing your claim, we will provide a replacement, refund, or other appropriate solution in accordance with our policies.
7. Multiple Shipments
Orders containing multiple products may arrive in separate packages because different products may be produced at different fulfillment facilities.
If your order is split into multiple shipments, each package may receive its own tracking number. A partial delivery does not necessarily mean that an item is missing.
8. Shipping Delays
Although we strive to meet every estimated delivery date, delays may occasionally occur because of circumstances beyond our control, including:
- Severe weather
- Carrier delays or peak holiday volume
- Natural disasters
- Customs processing
- Supply-chain disruptions
- Other unforeseen events
Delivery dates are estimates and cannot be guaranteed.
9. Returns & Refunds
For complete information about returns, exchanges, refunds, and replacements, please review our Returns & Exchanges Policy.
Because our products are made to order, certain return restrictions may apply.
10. Need Help?
Our customer support team is happy to assist with questions about your order.
Noah Commerce LLC
225 S Main St
Buffalo, WY 82834
United States
Additional business address:
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: [email protected]
Phone: +1 (307) 487-7697
